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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mason Che

Mason Che

November 15, 2024

5  out of  5
rating by Mason Che
"Been with Dan and Cathy since July of 2021 - the service is exceptional and have made rental insurance an absolute cakewalk. Astounding foresight and competence, cannot speak highly enough of those two!"
We responded:
"Mason, thank you for your wonderful review! I'm glad to hear that our service has made your renters insurance experience so smooth. Cathy and our office truly appreciate your kind words and are grateful for your trust since July 2021. If you ever need any further assistance, don't hesitate to reach out. - Dan Baird - State Farm Insurance Agent, Austin, TX"
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Jean pierre Osain vargas

November 7, 2024

5  out of  5
rating by Jean pierre Osain vargas
"Very good customer service! Nice treatment! Educate staff!"
We responded:
"Jean, Thank you for your kind words! I'm glad you had a positive experience with our team. We strive to provide excellent customer service and a welcoming atmosphere. If you ever need further assistance, we're here to help. - Dan Baird - State Farm Insurance Agent, Austin, TX"
Profile photo of MANUEL QUEVEDO

MANUEL QUEVEDO

November 5, 2024

5  out of  5
rating by MANUEL QUEVEDO
"En mi experiencia con esta oficina de State Farm Insurace es excelente. Su atención es buena y atienden en español para las personas que no hablan el inglés. En términos generales ampliamente los recomiendo."
We responded:
"Manuel, muchas gracias por tu excelente reseña. Me alegra saber que tuviste una experiencia positiva con nuestra oficina y que pudimos atenderte en español. Estamos comprometidos a brindar un servicio de calidad a todos nuestros clientes. ¡Gracias por recomendarnos! Si necesitas algo más en el futuro, no dudes en contactarnos. - Dan Baird - State Farm Insurance Agent, Austin, TX"
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Heather Blasey

August 9, 2024

5  out of  5
rating by Heather Blasey
"Super friendly and helpful!"
We responded:
"Hey Heather, Thanks so much for the awesome review! I'm glad you found our team super friendly and helpful! If you ever need anything else, we're here for you. - Dan Baird - State Farm Insurance Agent, Austin, TX"
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Will Jones

June 10, 2024

5  out of  5
rating by Will Jones
"I was setting up my son's rental insurance for college, and Dianne Muniz was extremely helpful and expeditious. She did a great job. I have been with Dan Baird State Farm for many years. He has always done a fantastic job helping us."
We responded:
"Will, I'm pleased to hear that Dianne provided such helpful and efficient service with your son's rental insurance. Thank you for your continued trust in our office over the years. We're grateful for your positive feedback and look forward to assisting with any future insurance needs! - Dan Baird - State Farm Insurance Agent, Austin, TX"
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Stephen Andrew

May 6, 2024

5  out of  5
rating by Stephen Andrew
"Shout out to the wonderful team, and extra gratitude to Ms. Marcie Vasquez for being stellar, as always. Thank you!"
We responded:
"Stephen, thank you for taking the time out of your day to leave us a review! We love hearing about how Marcie provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Dan Baird - State Farm Insurance Agent"
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Lee Clemons

April 29, 2024

5  out of  5
rating by Lee Clemons
"Mr Baird and wife are so professional, they pay attention to details. Outside of business they serve as my best friends."
We responded:
"Lee, thank you! We greatly appreciate the five-star rating! - Dan Baird - State Farm Insurance Agent"
Profile photo of Henry Maddocks

Henry Maddocks

April 9, 2024

5  out of  5
rating by Henry Maddocks
"Diane and Dan did a great job of providing me with information, options and explanations in a timely fashion on what had turned into a very complicated situation on our new house. Extremely satisfied with them on the new house and our existing house. Another agent also quoted on the new house but Dan and Diane won on service and product. Thanks to them!"
We responded:
"Henry, thank you so much for sharing your wonderful experience with Diane and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Feel free to reach out if you need anything. - Dan Baird, State Farm Insurance Agency"
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Joey Garibaldi

February 20, 2024

5  out of  5
rating by Joey Garibaldi
"I enjoy working with Joseph and the staff at Dan's office. They provide excellent service and are quick to respond to my needs."
We responded:
"Thank you for the wonderful review, Joey! Joseph is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Profile photo of Leslie Sullivan

Leslie Sullivan

January 31, 2024

5  out of  5
rating by Leslie Sullivan
"Joseph and Dianne on Dan Baird's team are just great! They take the time to do things completely, they're happy to explain anything and answer any questions we have, which goes along way. Happy to be a customer!"
We responded:
"Leslie, we’re glad to hear how Joseph and Dianne were able to help you with your coverage needs! They are a key part of our team, and we value your feedback on how well they were able to assist you."
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David Morrow

November 1, 2023

5  out of  5
rating by David Morrow
"Dan Baird Insurance is reliable, friendly, and they have helped us cut our insurance costs. I can highly recommend Dan and his staff."
We responded:
"We love seeing reviews like this, David! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Satomi Degami

October 5, 2023

5  out of  5
rating by Satomi Degami
"We have multiple policies with this office. Dan and his team have been very professional, courteous and efficient. Highly recommended!"
We responded:
"Thank you for the five-stars, Satomi! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Alicia Saldana

October 5, 2023

5  out of  5
rating by Alicia Saldana
"Great Services, great staff! All kind of products at reasonable price. Everything I need to be insure they have the insure for it! Totally recommend this branch … I have work with them about 7 years already"
We responded:
"Thank you, Alicia, for the amazing review! Our team works hard to provide a great insurance experience in Austin and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Suzy Estes

September 7, 2023

5  out of  5
rating by Suzy Estes
"Amazing people, always go the extra mile to support the needs of their clients. They've had our family's business for over 25 years, highly recommend!"
We responded:
"Thank you for the wonderful review, Suzy! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Deborah

August 22, 2023

5  out of  5
rating by Deborah
"Knowledgeable, helpful and available. What more could you ask for in an insurance agent."
We responded:
"Reviews like this overjoy us, Deborah! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Rick Schmoyer

August 18, 2023

5  out of  5
rating by Rick Schmoyer
"Very personable! I was new to Austin and when I talked to Dan, we not only discussed insurance but also some spots for me to check out to get to know the city better. Dan and his team were very helpful with figuring out my coverage in a new state. Highly recommended."
We responded:
"Rick, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
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Gloria Stryker

August 18, 2023

5  out of  5
rating by Gloria Stryker
"I have dealt with Dan Baird for many years and are always satisfied with his professionalism and prompt customer service. His team at the office are always helpful in answering all my questions. Great people to deal with I highly recommend them."
We responded:
"Thank you, Gloria, for the kind words! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with the service you received! Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Mike Credille

August 17, 2023

5  out of  5
rating by Mike Credille
"Have done business with Dan since 1984 (life, auto and renters insurance.) Recently he helped me with a disbursement from the life insurance policy which went pretty smoothly, and then a few weeks later my car was stolen and recovered (with damage) and that process is going smoothly as well. Support staff (shout out to Marcie & Joseph) is knowledgeable and pleasant to deal with. Would highly recommend."
We responded:
"Mike, it is a joy working with you! Thank you for trusting us with your life, auto, and renter's insurance policies for all of these years. We are happy to receive the shoutout for Marcie and Joseph. They are wonderful members of our team, and we are glad they have been able to assist you. We look forward to continuing to serve your insurance needs for many years!"
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Mr. Gibson

August 17, 2023

5  out of  5
rating by Mr. Gibson
"My wife and I moved to Austin almost 10 years ago and were fortunate enough to find Dan Baird's office nearby for our car/apartment rental insurance needs. They've been so great over the years that even though we moved to a different area of Texas about a year ago we're still using this Austin location for auto and recently bundled it with our home insurance for a satisfactory price and coverage. If you're looking for a new agent and/or insurance policy be sure to give them a call!"
We responded:
"We are grateful for the amazing review, Mr. Gibson! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Nicole Maddocks

August 17, 2023

5  out of  5
rating by Nicole Maddocks
"Dan's office is always very easy to work with. His team is outstanding. I highly recommend Dan Baird (and team!)!"
We responded:
"Reviews like this overjoy us, Nicole! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Profile photo of Kathleen McCusker

Kathleen McCusker

June 9, 2023

5  out of  5
rating by Kathleen McCusker
"I've been with Dan Baird Insurance for over 30 years - he has made sure that my car, my home, and my life are all insured to my benefit. Dan and his team are incredible - it's a complete package of customer service and value!"
We responded:
"Kathleen, it is a pleasure working with you. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your auto, home, and life insurance policies!"
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Marissa Salazar

June 8, 2023

5  out of  5
rating by Marissa Salazar
"I was moving across the state and he welcomed me and helped me out with auto and renters. Thank you!"
We responded:
"Thank you so much for the positive review, Marissa! Our office appreciates you and look forward to continuing our relationship!"
Profile photo of Cora Hilliard

Cora Hilliard

May 8, 2023

5  out of  5
rating by Cora Hilliard
"I’m a new customer and can’t tell you enough how pleased I have been forc the service, responsiveness, and complete information provided by Dan and his staff. I look forward to a long and satisfied relationship with Dan and State Farm."
We responded:
"Thank you, Cora, for the amazing review! Our team works hard to provide a great insurance experience in Austin and we are thrilled to hear that you are happy with our services. We are thankful to have you as part of our State Farm family and look forward to continuing our relationship!"
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John Hightower

May 3, 2023

5  out of  5
rating by John Hightower
"Excellent service always. Friendly and knowledgeable people."
We responded:
"Thank you for the five-stars, John! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Patrick Teague

Patrick Teague

March 26, 2023

1  out of  5
rating by Patrick Teague
"Spent years with this agency, decades actually. Had my credit card stolen and my payment lapsed. I called them and and sent an email and no follow up. No check in for the missing payment. Just canceled my policy. And when I had the audacity to get upset about it they said to take my business else where. I have emails for proof."
We responded:
"Thank you for your review, Patrick. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at (512) 345- 6171 to tell us more about your experience and how we can find a resolution for you. "